I had recently purchased a SUV and needed insurance so I purchased direct auto insurance and paid $299. After returning home I decided to look for a different insurance company with a cheaper rate.Found one with progressive. After having direct for one day I cancelled my policy. I was only refunded $34.14 out of $299 that I paid to have this insurance for one day. This company is a rip off. I never had this problem before I will NEVER recommend this company to any one. Stay away from this company.