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NJBells

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why is my photo ID not being accepting for verfication?

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My ID won't work

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I keep taking the pictures of my ID that they want and it accepts my front of the ID but it won't read the back of it... There's nothing I can Do, its not the camera I've tried 4 different phones.

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Photo I'D not working...

I've taken probably a dozen photos of my ID and it's still not working. This is really irritating...

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ID not being accepted

Trying to verify by phone but not accepting my military id keeps taking me back to entering code.

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Verification

I put in picture of it didn't take and kick me out before could retake

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