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Bbby79

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why do i still have a collection labled "open" after it was paid a year ago?
I paid off a collection in full a year ago along with a few others. The on in question was the first one i paid in full. I paid the others in full and every one of them closed and were removed except for the one. It still says open and that i still owe it. I have 2 letters that prove it was paid in full. Why is it still there with an open status?

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