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JRShere

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We had a small debt in collections. We paid it,but it is still showing as due. What do we do now?

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It remains on your credit report as part of your credit history for 7 years, then it falls off.  That topic is covered in the articles on this site.

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If it is still showing a balance, have you given it a couple of weeks to update to a $0 balance. If not, give it a little time, things don't update immediately. If it has been a little while and is still showing a balance, then dispute the account directly with the credit bureau(s) that it is listed on. Check Transunion, Equifax and Experian. Other than that, as already said, negative accounts will remain on your credit report for 7 years from the time that they became delinquent whether they are paid or unpaid. When paying old negative accounts it is always best to try to get a "pay for delete" agreement to get the account removed (this is done prior to paying). Since you've already paid it, you could send the company listing the debt "goodwill letters" asking for deletion of the negative account that has been paid.

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