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Tasidalek

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Unauthorized charges, and credit card company is favoring the merchant. What are my other recourses?
Credit card company investigated my dispute only to find an internet sale with an email "receipt" that has nothing to do with me. Company considers the dispute resolved and is charging me for something I did not buy. I am looking up how to report cyber crime and file a police/FBI report. I am also contacting consumer lawyers. What else should I do, what are my options. Thanks<D.

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