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Spam/Junk False Positive
It isn't really a false-positive because of the following:
For the longest time, all creditkarma emails were being delivered into my junk folder even though I had "" and "" added to the safe-list.
I finally decided to look under the hood at the email source, I see references to "". Note the "reminder" part of it.
The emails even say "Please add to your address book to ensure delivery of our emails to your inbox." Note the lack of "reminder".
Your site "techs" (loosely) need to get on the same page.

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