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Question By
ramd1

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Problem and confusion with hq/hp on experian from CBNA instead of Amex
I have 742 Experian Fico score and 751 Equifax CK score. So I have applied two cards on same day. One is Amex blue cash and other is Citi thankyou and both are approved insantly. I'm member of Protectmyid.com and i see two alerts CBNA made a hp/hq on Experian and Citibank NA made a hp/hq on Equifax. I called experian and they told me CBNA is citibank so i have called Citibank credit department and they told me Citi pulled report only from Equifax not experian for my application and also said they have no Citibank or their partners application from me so Experian showing hq/hp from CBNA should be error from Experian itself. I have not seen any hq/hp pull from Amex as of now.

My question is if i see hq/hp from Amex on Experian report then what can i do to get CBNA hq/hp removed since no one initiated and its definitely error from Experian.

I will post if there are any updates with my problem.

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