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Terbob

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POOR CUSTOMER SERVICE FROM CAPITOL ONE QUICKSILVER
In Feb. I made an early payment on my account only to be charged a late fee. I was told an early payment did NOT apply to my minimum payment due. I was given a specific date of the 22nd of each month my minimum payment was due. On March 25 I went online to make my payment thinking it would definitely be applied to my account properly I saw another late fee charge for $38. Only 3 days after the due date. This time I was told I had to make the payment on the actual date and the date started over on the 26th for it to count for the next month payment. This is just wrong!

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