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Question By
Boppy76

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0 People Helped
New site has less visibility of accounts that old one did. How is this an improvement?

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Top Contributor
82 Contributions
305 People Helped
Most Helpful Response

Change is always hard...

Helpful to 6 out of 6 people

I agree, the new site design, while adding the Equifax report and score, does seem a bit harder to navigate.  The old format for summarizing your accounts was much more straight forward.  That said, it does still work with one exception.  I have a mortgage that Credit Karma doesn't have the ability to link the account.  In the old format, even though the online account conneciton wasn't there, the mortgage still showed up under the Loans area so I could see my whole financial picture.  Unfortunately, now that account only shows up in the pages of the credit reports.  That's a step backwards and hopefully they'll fix it.

Reply by
greatdane5

1 Contribution
9 People Helped
Helpful to 9 out of 10 people

the new layout is awful...Not very informative at all.... I really liked seeing everything rolled up and see how it changes...I am going to unsubscribe...

Reply by
johnmaster

2 Contributions
7 People Helped
Helpful to 4 out of 5 people

I hate the new layout it is garbage less interactive it just sucks

Top Contributor
12 Contributions
15 People Helped

Helpful to 4 out of 4 people

I'm not seeing any Equifax score - I am seeing only the Transunion Vantage score.  This means I also no longer see the Insurance score and the FICO score.  And the lack of the FICO score makes the site very close to useless.  Hopefully this is just a test while they work out the bugs, because I'd hate to have to find another way to keep an eye on my score.

Top Contributor

Reply by
PrimeRisk

82 Contributions
305 People Helped
Helpful to 1 out of 2 people

Just so you know, Credit Karma has never provided a FICO score.  The big change with the new site is the introduction of Equifax credit reports and switching from VantageScore 2.x to 3.0.

Credit Karma Team
Top Contributor
2949 Contributions
4651 People Helped
Helpful to 4 out of 4 people

Credit Karma has never provided a FICO score.

You can find the insurance scores on this page: https://www.creditkarma.com/myfinances/scores/insurance

You can see the Equifax score on this page: https://www.creditkarma.com/myfinances/scores

2 Contributions
7 People Helped

me

Helpful to 3 out of 4 people

the new layout sucks I dont no how to connect new accounts after trying for a hour the updates take longer you guys just messed it up bring back the old layout

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