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kcc17

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0 People Helped
My credit card details
Credit karma is not reporting the details of one of my CC correctly.

When I update the CC the correct, lower balance appears but when I log out an back on to CK, the card is back to where it was two months ago and the update information stats that it was just updated but it keeps reverting back to the older, higher balance.

Is this a glitch on CK?

Thank you.

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Top Contributor
497 Contributions
1203 People Helped

The older balance you could be seeing is the one that TransUnion reported. When you link accounts you'll actually see both balances - the one updated in real-time, and the one that updated from TransUnion (usually 30-60 days old).

As for a glitch on CK, it is possible that you could be experiencing an unknown problem as well... if so you can contact Credit Karma by email: support@creditkarma.com in regards to your issue.

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