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Riverrun10

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I have a credit card on file from 2009, when I disputed it did not fall off?
I ddint dispute the fact that the account was mine but instead that it was to old to be on file. 2009 was the date it was closed and final payment made in full. The response was "reported by grantor" and it didn't come off. I thought items came off automatically after 7 years why didn't this?

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