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Bluen0te

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I contacted a credit collection agency today about two accounts erroneously sent to collection.
The accounts were erroneously sent to a collection agency after the creditor in question provided services under agreement of a letter of protection from my attorney. The creditor has since retracted their claim that the account is in default. I am left will a credit score that took a dive and have no idea how to proceed in correcting this.

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Top Contributor
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only comunicate with collection agencies

By mail .

They are notorious at not making notes and will promise the moon but with no paper trail they are slow to act. 

Follow up on your call with a "Validation Letter"  Google it for a template.  This simple letter will force them to verify that the account is yours and that all laws have been followed in collecting.  If the account is erronious, they will remove it with in 30 days.

Good luck

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