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0 People Helped
How can I talk to a customer service rep.?
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2 Contributions
104 People Helped

you need real people to talk to

Helpful to 104 out of 130 people

Had I known that your site did not have a phone number in order to talk to a real live person, I never would have used your service. You all should really think about upgrading you customer support service system. At the very least a 24 Hour "Live Chat" session would be helpful for instant responses about account questions and ect........This is just very bad business.

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23 People Helped
Helpful to 23 out of 32 people

I should check on that first before I sign up account. A website has no contact number, I would never give them my personal information. I shod be aware that earlier

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52 People Helped


Helpful to 52 out of 81 people

why is there no phone number anywhere on website or internet for customer service? can someone provide a contact phone number for any live human that represents credit karma? they do not answer emails or questions. thank you

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8 People Helped
Helpful to 7 out of 10 people

My experience concurs exactly. They do not answer the email tickets opened to "support."

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15 People Helped
Most Helpful Response

they take forever to respond by email

Helpful to 15 out of 17 people

I sent a envelope with my info 4 weeks ago and they still have not received it. i dont like this one bit and when i log onto my account i still see the message that i can see my score . Why dont they have a phone number???

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14 People Helped

This Is wrong

Helpful to 14 out of 17 people

I have tried to put in my information from my SSN, It keeps saying Wrong information. I KNOW MY SSN NUMBER!!! This is False information that you all are saying on television. I WILL BE TAKING ACTION as I had put in my SSNnumber. Now you have it and I cannot see my credit score. I WILL be contacting authorites and Lawyer. As now you have my information and you are NOT SUPPLYING  me with my report!!! You will be hearing from me!!!!!!!!

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20 People Helped

Credit karma privacy steps

Helpful to 20 out of 25 people

not being aloud to move past step number 3. and i dont feel right sending personal documents by mail just to verify my account. it makes no sense and its a little fishy. 

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18 People Helped

Why haven't my credit report updated yet

Helpful to 18 out of 25 people

My credit score from all three bureaus have updated but creidt krama haven't. You say you get the information from Transunion, but it's already updated and my score on this website is the same. 

1 Contribution
11 People Helped

Why do you not respond?

Helpful to 11 out of 13 people

I paid off every single one of my accounts over six weeks ago.  You still are reporting over $3,000.00 in debt.  You are providing false information.  Why are you a) not correcting this after I notified you, and b). not responding.  I find with more and more people that you do not respond to their concerns.  Do you subscribe to the BBB?

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7 People Helped


Helpful to 7 out of 8 people

Credit Karma is the worst site ever!!!! When I log on to check my score they take 3 points away!!!!!! I dont think they should be aloud to get your personal info they are not up to date and there is no way to talk to an actual person!!! This site is bs!!!

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