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Posted in Credit Karma
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Question By
joeavi59

0 Contributions
0 People Helped
How can I talk to a customer service rep.?
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2 Contributions
99 People Helped
Most Helpful Response

you need real people to talk to

Helpful to 99 out of 122 people

Had I known that your site did not have a phone number in order to talk to a real live person, I never would have used your service. You all should really think about upgrading you customer support service system. At the very least a 24 Hour "Live Chat" session would be helpful for instant responses about account questions and ect........This is just very bad business.

Reply by
Mayzheng

1 Contribution
20 People Helped
Helpful to 20 out of 29 people

I should check on that first before I sign up account. A website has no contact number, I would never give them my personal information. I shod be aware that earlier

1 Contribution
49 People Helped

LIVE HUMAN

Helpful to 49 out of 76 people

why is there no phone number anywhere on website or internet for customer service? can someone provide a contact phone number for any live human that represents credit karma? they do not answer emails or questions. thank you

Reply by
punagirl121212

2 Contributions
8 People Helped
Helpful to 7 out of 10 people

My experience concurs exactly. They do not answer the email tickets opened to "support."

1 Contribution
13 People Helped

they take forever to respond by email

Helpful to 13 out of 15 people

I sent a envelope with my info 4 weeks ago and they still have not received it. i dont like this one bit and when i log onto my account i still see the message that i can see my score . Why dont they have a phone number???

1 Contribution
18 People Helped

Why haven't my credit report updated yet

Helpful to 18 out of 24 people

My credit score from all three bureaus have updated but creidt krama haven't. You say you get the information from Transunion, but it's already updated and my score on this website is the same. 

1 Contribution
12 People Helped

This Is wrong

Helpful to 12 out of 15 people

I have tried to put in my information from my SSN, It keeps saying Wrong information. I KNOW MY SSN NUMBER!!! This is False information that you all are saying on television. I WILL BE TAKING ACTION as I had put in my SSNnumber. Now you have it and I cannot see my credit score. I WILL be contacting authorites and Lawyer. As now you have my information and you are NOT SUPPLYING  me with my report!!! You will be hearing from me!!!!!!!!

1 Contribution
11 People Helped

Why do you not respond?

Helpful to 11 out of 13 people

I paid off every single one of my accounts over six weeks ago.  You still are reporting over $3,000.00 in debt.  You are providing false information.  Why are you a) not correcting this after I notified you, and b). not responding.  I find with more and more people that you do not respond to their concerns.  Do you subscribe to the BBB?

1 Contribution
17 People Helped

Credit karma privacy steps

Helpful to 17 out of 22 people

not being aloud to move past step number 3. and i dont feel right sending personal documents by mail just to verify my account. it makes no sense and its a little fishy. 

1 Contribution
6 People Helped

BS

Helpful to 6 out of 7 people

Credit Karma is the worst site ever!!!! When I log on to check my score they take 3 points away!!!!!! I dont think they should be aloud to get your personal info they are not up to date and there is no way to talk to an actual person!!! This site is bs!!!

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