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Question By
spikejohn

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Credit Report Error
My credit report continues to show an open mortgage account at FIRSTHORIZON even though the balance is $0 and it was paid off several years ago. Why does this still show up and can I have the status changed as closed?

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Contact First Horizon and explain the siuation and they should be able to report the correct account status. With a zero balance it really should not hurt your report and could actually help being an open report in a product mix that is something other than credit cards, just a a thought.

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