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Question By
Nuba

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Collection agency refuses to send debt paid/remove letter to 3 bureaus
The charge was sent to my U.S. address while I was living overseas and was not forwarded. When I returned I paid the fee which was now in the hands of a collection agency. A 0 balance is on their books but it is still affecting my credit score. I've requested that a letter be sent to the 3 bureaus stating that the collection will be removed and will be deleted from the bureaus. The collection agency says that they cannot send the letter because of an agreement with the company they were collecting for. I called the company and they said that it is not their decision. Suggestions?

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Dispute with the credit bureaus that the debt is paid.  send in any paperwork that shows that it was paid.

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