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Collection agency cannot find collection account?
I have an old utility bill in collections that I want to resolve and pay off. The debt was last reported 2 years ago on my credit report. I called the agency who reported the collection and to my surprise, they have no record of it. I also called the original creditor and they confirmed the collection agency I called is correct. I would think that of the debt was resold to another agency, they would have a record of it. What should I do to resolve this?

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