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Question By
kaykay54

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0 People Helped
cannot reopen store credit card due to experian report
I had a Macy's card which they closed due to non-use. I tried reapplying for a card but they told me they couldn't do it because Experian told them I have an existing account. So who do I contact if I want my card reactivated or to open a new one?

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Top Contributor
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You need to contact the Macy's card company and get a supervisor on the line because the person you spoke with was not doing their job. Get a supervisor and tell them what is going on.

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