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motcliff

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bill not mailed
citi bank did not mail me a bill claims I agreed to pay on line then would not let me open an online account .

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Citibank Bill not received

This may sound obvious, but have you called the Bank?  There should be no reason why you cannot open an online account, manage and make payments online.  Get ahold of a supervisor or loan manage, and insist they take care of this problem.

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