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Posted in Student Loans
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Gem234

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A charge off account. The agency that has my account they have no record can I have the it removed?

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Top Contributor
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Yes. Send a letter to all three credit bureaus and include a copy of the letter from the collector to you showing they can't find your account.  Tell the credit bureaus to delete the account from your report.  It may take 2-3 tries, but keep at it.

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