Lperkins1980

1 Contributions 3 People Helped

Member Since: October 2014

Most Helpful Contribution

PNC Bank

Dec 17, 2016
Worst banking experience ever
Helpful to 3 out of 4 people

I never review businesses, but I feel that people looking into banking institutions should know how this bank operates.  We have a PNC account and we also have a smart access card that we only use online to avoid fraudulent charges to our bank account.  It is almost Christmas, I have been waiting to order gifts for my kids, shame on me for waiting so long, I know.  I have always transferred money online from my PNC bank account to my smart access card and it has posted immediately.  This transfer immediately gave us an error, the money was taken out of our bank account but not transferred to our smart access card.  I called pnc to ask them to at the very least cancel the transfer and put the money, for my kids Christmas gifts, back in my bank account.  They said they can't help me and it will be Tuesday (4 days away) to get our money. That means there will most likely be at least SOME gifts that I was going to order that will not be able to be delivered before Christmas. Also, before we got direct deposit they would put a 10 day hold on our checks. I hope you read this and seriously reconsider this bank, you can find a better bank that will be helpful and will not hold your money for days. As for me, I will be moving our money to sun trust immediately.

Activity (1 Total Contributions)

PNC Bank

Dec 17, 2016
Worst banking experience ever
Helpful to 3 out of 4 people

I never review businesses, but I feel that people looking into banking institutions should know how this bank operates.  We have a PNC account and we also have a smart access card that we only use online to avoid fraudulent charges to our bank account.  It is almost Christmas, I have been waiting to order gifts for my kids, shame on me for waiting so long, I know.  I have always transferred money online from my PNC bank account to my smart access card and it has posted immediately.  This transfer immediately gave us an error, the money was taken out of our bank account but not transferred to our smart access card.  I called pnc to ask them to at the very least cancel the transfer and put the money, for my kids Christmas gifts, back in my bank account.  They said they can't help me and it will be Tuesday (4 days away) to get our money. That means there will most likely be at least SOME gifts that I was going to order that will not be able to be delivered before Christmas. Also, before we got direct deposit they would put a 10 day hold on our checks. I hope you read this and seriously reconsider this bank, you can find a better bank that will be helpful and will not hold your money for days. As for me, I will be moving our money to sun trust immediately.