LoniBarrett

1 Contributions 70 People Helped

Member Since: February 2010

Most Helpful Contribution

Southwest Rapid Rewards® Premier Credit Card

Oct 16, 2018
Pay Attention To The Negative Review
Helpful to 70 out of 85 people

Chase has the worst customer service I have ever experienced. They canceled my personal and business credit cards for no obvious reason and they would never give me an explanation. I can only assume they didn't like the fact that I was purchasing cryptocurrency. I tried to resolve the matter through telephone calls and written correspondence but nobody would even talk to me about it. As a result, I refuse to ever do business with Chase Bank EVER AGAIN! Think it would never happen to you? Well, I have a great income, a very high credit score and have no late payments in the past 20 years or so. Pay attention to all the negative reviews and save yourself the aggravation. You know who didn't cancel my credit cards and I still have a great relationship with? American Express, Bank of America, Capital One and Wells Fargo. These are all much better banks to deal with. 

Activity (1 Total Contributions)

Southwest Rapid Rewards® Premier Credit Card

Oct 16, 2018
Pay Attention To The Negative Review
Helpful to 70 out of 85 people

Chase has the worst customer service I have ever experienced. They canceled my personal and business credit cards for no obvious reason and they would never give me an explanation. I can only assume they didn't like the fact that I was purchasing cryptocurrency. I tried to resolve the matter through telephone calls and written correspondence but nobody would even talk to me about it. As a result, I refuse to ever do business with Chase Bank EVER AGAIN! Think it would never happen to you? Well, I have a great income, a very high credit score and have no late payments in the past 20 years or so. Pay attention to all the negative reviews and save yourself the aggravation. You know who didn't cancel my credit cards and I still have a great relationship with? American Express, Bank of America, Capital One and Wells Fargo. These are all much better banks to deal with.