Leeie

1 Contributions 8 People Helped

Member Since: July 2016

Most Helpful Contribution

Amazon.com Store Card

May 01, 2019
High interest store card
Helpful to 8 out of 10 people

I opened up an Amazon store card & used it a couple of times, paying the balance off in full each time. It had a zero balance and because I had a high credit score, and the card was only open 2 years I decided to close the account. However I come to find out that they never close that account, and instead lowered my credit line! As a result of lowering my credit line my Experian credit score decreased! Obviously I was upset at this and had to call Amazon back and request closure again into reverse their lowered credit line. She didn't know if it was possible, I did not want to keep the Amazon store card open because it would only be a matter of time before they would lower my credit line again due to lack of use, which would it lower my credit score again! She said it was their policy the lower credit lines when cards are not used even if it was paid on in full and on time. This is a terrible policy that Amazon has for their store card for responsible customers!

Activity (1 Total Contributions)

Amazon.com Store Card

May 01, 2019
High interest store card
Helpful to 8 out of 10 people

I opened up an Amazon store card & used it a couple of times, paying the balance off in full each time. It had a zero balance and because I had a high credit score, and the card was only open 2 years I decided to close the account. However I come to find out that they never close that account, and instead lowered my credit line! As a result of lowering my credit line my Experian credit score decreased! Obviously I was upset at this and had to call Amazon back and request closure again into reverse their lowered credit line. She didn't know if it was possible, I did not want to keep the Amazon store card open because it would only be a matter of time before they would lower my credit line again due to lack of use, which would it lower my credit score again! She said it was their policy the lower credit lines when cards are not used even if it was paid on in full and on time. This is a terrible policy that Amazon has for their store card for responsible customers!