KRUIZ8285

1 Contributions 3 People Helped

Member Since: January 2015

Most Helpful Contribution

First PREMIER® Bank

Jul 03, 2019
HORRIBLE
Helpful to 3 out of 4 people

DO NOT GET THIS CARD!!!!! This card was fine in the beginning UNTIL the app stops working-you can't log on you can click to get a new password sent to you and you will never get a link to reset your password and good luck on getting somone on the phone. This made me fall behind on payments and the thing is I WANT TO PAY THEM AND I CAN'T LOG ON!!!! I fell behind on payments and it dropped my credit score immensly. I got a letter in the mail with steps on how to pay on an overcharged card and guess what the steps on the paper do not match the steps on the site.. the steps that they have aren't even an option!!! I'm on the phone with someone right now who has a huge attitude talking to me like I don't know how to follow directions and she went on the website and saw for herself that they steps aren't even an option online!! I've been on hold now for 20 minutes!!! STAY AWAY!! TO FIX CREDIT CHOOSE A CAPITAL ONE OR CREDIT ONE CREDIT CARD THEY HAVE BEEN GREAT.

Activity (1 Total Contributions)

First PREMIER® Bank

Jul 03, 2019
HORRIBLE
Helpful to 3 out of 4 people

DO NOT GET THIS CARD!!!!! This card was fine in the beginning UNTIL the app stops working-you can't log on you can click to get a new password sent to you and you will never get a link to reset your password and good luck on getting somone on the phone. This made me fall behind on payments and the thing is I WANT TO PAY THEM AND I CAN'T LOG ON!!!! I fell behind on payments and it dropped my credit score immensly. I got a letter in the mail with steps on how to pay on an overcharged card and guess what the steps on the paper do not match the steps on the site.. the steps that they have aren't even an option!!! I'm on the phone with someone right now who has a huge attitude talking to me like I don't know how to follow directions and she went on the website and saw for herself that they steps aren't even an option online!! I've been on hold now for 20 minutes!!! STAY AWAY!! TO FIX CREDIT CHOOSE A CAPITAL ONE OR CREDIT ONE CREDIT CARD THEY HAVE BEEN GREAT.