JohnnyTwoTimes

2 Contributions 29 People Helped

Member Since: March 2014

Most Helpful Contribution

Capital One® Savor® Cash Rewards Credit Card

Feb 26, 2019
Horrible
Helpful to 25 out of 42 people

The customer service is horrible. They will not appreciate your business. Spent the day verifying the card so we could use it with no problems only to have it decline when we tried to make our second purchase. Now we are IN LINE to make our purchase when it declined. We call and are placed on hold for 15 minutes WHILE STILL WAITING TO PAY only to have them say we needed to now send a copy of our DL to verify we are who we are. At this point it’s 5:20PM and the store closed at 5. We had to leave without picking up our truck and drive back across town all while still on hold. It took over an hour to get verified for the THIRD time today but at this point we can’t get back the embarrassment or time wasted. Find a better card than Capital One.

Activity (2 Total Contributions)

Capital One® Savor® Cash Rewards Credit Card

Feb 26, 2019
Horrible
Helpful to 25 out of 42 people

The customer service is horrible. They will not appreciate your business. Spent the day verifying the card so we could use it with no problems only to have it decline when we tried to make our second purchase. Now we are IN LINE to make our purchase when it declined. We call and are placed on hold for 15 minutes WHILE STILL WAITING TO PAY only to have them say we needed to now send a copy of our DL to verify we are who we are. At this point it’s 5:20PM and the store closed at 5. We had to leave without picking up our truck and drive back across town all while still on hold. It took over an hour to get verified for the THIRD time today but at this point we can’t get back the embarrassment or time wasted. Find a better card than Capital One.

Capital One® Savor® Cash Rewards Credit Card

Feb 26, 2019
Horrible
Helpful to 4 out of 38 people

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