Jersey2Georgia

1 Contributions 1 People Helped

Member Since: March 2015

Most Helpful Contribution

First PREMIER® Bank

Jul 14, 2019
Greedy
Helpful to 1 out of 1 people

Because my name was spelled wrong on my initial card..the "a" was missing from the end of my first name, due to my last name being hyphenated. The supervisor fixed it, but refused to send me the right card, until I pay my fee, my argument was I don't mind the fee, but I didnt have to pay first when I ordered the card n got the card with the missing letter, so when I get the card with the right info, I will pay the fee, she said no..I told her that's not in the terms and conditions. If I get a wrong name I cant use my card, so I should pay money then get card when it was their fault to begin with? Nope.!!

Activity (1 Total Contributions)

First PREMIER® Bank

Jul 14, 2019
Greedy
Helpful to 1 out of 1 people

Because my name was spelled wrong on my initial card..the "a" was missing from the end of my first name, due to my last name being hyphenated. The supervisor fixed it, but refused to send me the right card, until I pay my fee, my argument was I don't mind the fee, but I didnt have to pay first when I ordered the card n got the card with the missing letter, so when I get the card with the right info, I will pay the fee, she said no..I told her that's not in the terms and conditions. If I get a wrong name I cant use my card, so I should pay money then get card when it was their fault to begin with? Nope.!!