CKINC

3 Contributions 42 People Helped

Member Since: December 2014

Most Helpful Contribution

PNC Cash Rewards® Visa® Credit Card

Apr 30, 2019
Regret having this card
Helpful to 40 out of 43 people

Their system seems entirely antiquated. I won't even go into the application process (very similar to another review on this site). I never received my PIN so I couldn't log on to my account. I called customer service (typical hold time to talk to someone is around 15 mins, FYI) and was told it had been mailed. I explained I never received it. She said she'd mail another one. I asked if I could set one up over the phone and she said no. Had to wait 5-7 business days for PIN to arrive in mail.

I waited and it finally came. Went to create online account - PIN did not work. Called customer service again. Waited 15 mins to talk to someone... again. She explained that I was sent the wrong kind of PIN. Was sent a cash advance PIN. Absolutely no use to me. Was told I would be mailed another one. They said they could not issue it over the phone.

Activity (3 Total Contributions)

PNC Cash Rewards® Visa® Credit Card

Apr 30, 2019
Regret having this card
Helpful to 40 out of 43 people

Their system seems entirely antiquated. I won't even go into the application process (very similar to another review on this site). I never received my PIN so I couldn't log on to my account. I called customer service (typical hold time to talk to someone is around 15 mins, FYI) and was told it had been mailed. I explained I never received it. She said she'd mail another one. I asked if I could set one up over the phone and she said no. Had to wait 5-7 business days for PIN to arrive in mail.

I waited and it finally came. Went to create online account - PIN did not work. Called customer service again. Waited 15 mins to talk to someone... again. She explained that I was sent the wrong kind of PIN. Was sent a cash advance PIN. Absolutely no use to me. Was told I would be mailed another one. They said they could not issue it over the phone.

TD Bank

Nov 19, 2018
A Big ‘NO’
Helpful to 2 out of 2 people

I will never do business with you guys again!!

All American Express® Credit Cards

Jul 29, 2019
Worst Customer Service

Their customer service is worst you can ever get.. I cancelled all my 5 cards with them.. No more business with you guys again.