1562CARLOMUNOZ

3 Contributions 9 People Helped

Member Since: July 2013

Most Helpful Contribution

Credit One Bank

Apr 10, 2019
CUSTOMER SERVICE THE WORST & YEARLY FEE
Helpful to 5 out of 5 people

WORST CUSTOMER SERVICE EVER. & YEARLY FEE

Activity (3 Total Contributions)

Credit One Bank

Apr 10, 2019
CUSTOMER SERVICE THE WORST & YEARLY FEE
Helpful to 5 out of 5 people

WORST CUSTOMER SERVICE EVER. & YEARLY FEE

Credit One Bank

Apr 23, 2019
CROOKED BUSINESS
Helpful to 3 out of 3 people

SHADY SHADY SHADY..  I had fraud charges on my account and when i called to dispute the charges  they closed my account and stated the charges are now due and my account is closed. i had to call about 6 times to explain the same situation over and over. i even had to pay for the dispute charges so it wouldnt affect my credit. now they say they are reviewing my account after 2 months and i still ahvent received a call. the orst customer service and shady prcatices i even had to be a bbb review. DONT DO IT.

Credit One Bank

Apr 18, 2019
WORST CARD EVER- WORST CUSTOMER SERVICE
Helpful to 1 out of 1 people

CUSTOMER SERVICE IS THE WORST. I CALLED TO DISPUTE A FRAUD CHARGE AND THEY CLOSED MY ACCNT AND STATED THAT THE CHARGE WAS VALID BECAUSE I REQUESTED TO OPEN THE ACCNT. I SAID I ONLY ASKED TO DISPUTE CHARGES NOT THAT I NEVER SIGNED UP FOR ACCNT. I HAD TO EXPLAIN MYSELF 6 TIMES OVER AND OVER WITH EACH REP WHO HARLY UNDERSTANDS ENGLISH. WORST CARD EVER. AND IM STILL WAITING FOR A RESPONSE TO MY REQUEST TO SPEAK TO MANAGEMENT. STAY AWAY!!!