I don't know why others bashed the customer service with Comcast, in my experience the customer service is great (especially compared to ATT). This offer isn't that great of a deal considering it's $99 for basic service of all three but you can go to their website and find better offers more specific to what you want. I'm currently on a promotion paying $30 a month for the highest speed internet which is over ten times faster than the ATT DSL I was getting for the same price.
bprice's response was:
Yeah, it's a rip. I got a deal like this and it makes me cringe to pay over $150/mo, even if it is for three utilities under one plan. We never use the landline for anything but the daily faxed-in invoice and TV sucks enormously. When the cable companies are forced to let us pay a REASONABLE price per month for the a la carte stations of our choice, THEN I'll be happy. Why should I pay for crapfests and commercials and "reality" trash when I only want to see Turner Classic Movies, Discovery, and the news?
kingcake64's response was:
I HATE Comcast. They are one of the most awful, gouging companies in the world and have a monopoly where I live. I hope the regulators reject their deal with GE.
bem629's response was:
Beware of Comcast. I have their $99 a month plan. It was supposed to include everything and then they charge extra for the digital box and everything else they offer. The internet is really slow and is ALWAYS acting up. Customer service treats you like you are a burden to them. They do NOT care. I paid $140 hook up charge and then on the first bill they added $20 more for hook up. My $99 bill was $160. This may seem a good offer but it's not. I have paid bills and Comcast forgot to post it. Then tried to say it hasn't been paid. IF you want to change anything (add more channels, take off something, increase internet speed) then you are taken off the plan and charged full price which is over $200 a month. sadly they are the only one other than ATT that services where I am at. BEWARE.
scrappysmom's response was:
In 2008 my checks to Comcast were avg $115 a month (basic digital plus a DVR plus bundled internet). By July of this year for the same service my last check to Comcast was $158.
That's $2,000.00 a year for BASIC programming... meaning it's mostly unwatchable whenever I turn on the TV.
I'm in Philadelphia (Comcast HQ city) and even in Comcast's hometown I can't get stuff that my parents get in the boondocks on their basic satellite package.
My parents also got way more HD channels than I ever did... I only had 10, they have 35. I'd rather use the $2,000 bucks for a vacation to Greece.
christoofar's reply was:
Good luck staying on this deal after month 12 gets paid. Jumps to over $100 a month like all the other bundled packages out there.
Comcast also raises cable rates spectrum-wide every 14-18 months.
Again, for promo rates like these, they are great if you are a short-term renter, because you can drop and cancel the account and then re-open a few weeks later on a new promo. For most people you'll get a nasty shock in the mail a year after you get the service started, and then you'll be used/dependent on the service you will be equally loathe to cancel it.
christoofar's response was:
Good luck with their customer service!
credithead's response was:
IT'S $99!! But what am I paying for? It's a triple play so that's three services @ $33 each that's $99 and what do those services give me? Is the internet really high speed or is it the slowest version of high speed that they have, does the cable include a digital tuner box or a DVR? does the phone offer free long distance, payed international? Do I get HBO or just the three local channels? It's even hard to figure out once you get into the details!
flip102982's response was:
It's basic cable only which means you get about 100 channels out of 400. The internet is VERY slow high speed. It comes with a digital box that they charge you extra for every month. Very bad deal
scrappysmom's reply was:
comcast, epic fail.
viratigo's response was:
Comcast is the worst company ever! I have had so many problems with them to the point where I was ready to take legal action against them. Once I cancelled my service they tried to charge me for services I didn't have and tried to tell me I owed them for my cable modem when I purchased it from Best Buy!
bjsteinb's response was:
the offer needs to say clearly that it is $33 for each of the 3 services in the triple play. Also a $3 fee for phone device.
I recently read that torrent throttling has been removed. I am a current customer & felt a minor difference since then.
rejithcr's response was:
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