Sign-Up now for FREE!     Already a member? Login to your account.
FAQs  |  Help  |  About Us
  • My Credit
  • Karma Offers
  • Tools & Calculators
  • Credit Cards
  • Compare Rates
  • News & Advice
  • Blog
  • Top News
  • Q&A
  • Small Business
  • Credit Scores
  • Personal Finance
  • Real Estate

Credit Q&A

Question

I have been paying my bills on time. Recently, Chase closed my secured credit card stating they did away with the program. The action brought my score down 30 points. Why is it counted against me when I did not close the account?

Answer

This is a typical problem especially in this economic environment as more banks close inactive or sub-prime accounts. To answer your question, the credit report and the credit scoring algorithm cannot distinguish who closed the account. It merely shows an account was closed and changes your score accordingly. While this is not fair, it is the realities of the system.

Here are some tips to help that may help you in the future:
  • 1. Find a replacement credit card. As you have now noticed, credit cards are a great way to build your credit score especially if you are always on time and pay the balance in full. The HSBC Classic MasterCard is our favorite secure credit card based on its costs, features, and member feedback.
  • 2. Diversify your credit. When your credit starts to improve, have more than one credit card. The average consumer has 8-9 credit cards. We think 8-9 is too many but 2-3 credit cards from different banks is a great way to lessen the impact of changes at any one issuer.
  • 3. Use your cards. Remember that banks view customers who don’t use their cards as a cost center at best and a liability at worse. Use your card once every few months for gas or at the grocery store as a way to keep the cards active while not overspending.

Filed under: Credit

Comment on Q&A Receive Comment Alerts Send to a Friend Print This Q&A
USER COMMENTS(1)

Dklod
May 1
7:46 am

This is very odd. The credit reports definitely do distinguish between "Closed by User" and closed by lender.

You must mean that, when an account is closed by the lender, they do not distinguish whether the lender closed the account because of the borrower's activity vs. because the lender's program has been discontinued.

No?

Reply Cancel Reply

Try again
Submit Your Reply
Submit Your Reply
Clear Reply
Receive email alerts when comments are added

CK Moderator

More the case that credit scores don't take them into account.


Browse Comments:

Results 1 to 1 of 1Prev1Next

Comment On This Question


Try again
Submit Your Comment
Enter Your Comments
Clear Comment
 
Related Credit Card Questions
  • Q.
    How do you get a credit score if don’t have one and how can someone who has never had any credit and no cosigner start to build credit?
    A.
    All you really need to start building credit is your social security number and ...
  • Q.
    If I take an action, like paying off all my credit card debt, how long will it take to impact my credit score?
    A.
    Most financial institutions report to the credit bureaus on a 30 day cycle. That...
  • Q.
    How often do credit scores change?
    A.
    Technically, a credit score can change at any point in time. For example, if som...
See All Questions & Answers See All Credit Questions & Answers
  • About Us |
  • FAQ |
  • In The News |
  • Glossary |
  • Terms of Use |
  • Privacy Policy
Copyright © 2007-2009 Credit Karma™, Inc. All Rights Reserved. Patent Pending.
TRUSTe Verified HACKER SAFE certified sites prevent over 99.9% of hacker crime. Click to verify BBB accreditation and to see a BBB report.
ABOUT SSL CERTIFICATES