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Card was canceled for one bounced check- any advice?
I've had this account (citibank aadvantage) for 22 years, and I have an excellent credit score (as of today anyway) I had one bounced check as I was transitioning checking accounts and my direct deposit paycheck hadn't yet gone through. They canceled my account, and declined to reinstate. Does anyone have any advice? The account is my oldest, and is important to me in other ways too.
Asked by
citrine24
11 months ago
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All you can do is call citibank and talk to a supervisor and explain your situation. Good Luck.
nandog 11 months ago
If you can figure out their email format (joe.blow, j.blow, etc.) this is the guy you want to write to. He's their CFO. http://people.forbes.com/profile/john-c-gerspach/19725 Writing him will let him know that you are determined to be able to get this acct back. I have sent letters to the big boys on a few occasions. Make him earn that 500k + salary! Just be nice, be honest & be yourself. Make sure you include your full name, acct#, phone #. Good luck!
BungalowMo 11 months ago